Frequently Asked Questions:
How long does it take to receive my order?
Please allow the artist 3-5 business days to complete your customized faux magazine cover. After that, shipping estimates are about a week, so from the moment you purchase, you can expect your DOGUE By Gina original in about 2 weeks. Rush orders are available upon request (outside of holiday season) for an extra charge. We cannot guarantee a rush order between the months of November and January but we will do our very best to accommodate you.
Contact us at email@example.com
We are currently experiencing significant shipping delays due to COVID-19. We sincerely apologize for the inconvenience and we are doing our best to complete the artwork more quickly to make up for delayed shipping. However, it is very possible it will arrive in up to 3 weeks. We are working with new strategic partners to mitigate the wait time as much as possible. Stay tuned for an update (sign up for our email list!)
Is this a real magazine?
No. These are funny products that go for "the magazine look." A faux magazine cover, if you will.
What are the finished product sizes including the frame?
The small is 9.75 x 11.75 inches.
The large is 16.25 x 20 inches.
What are the materials made of?
Custom-molded wood frame
No glass, acrylic, or other casing
Stands heat up to 120 degrees
Made in the USA
Ready to hang, includes hanger
Do customers email the photo of their dog to DOGUE By Gina?
No. We made it easy. Once you add your favorite theme to your cart, there is a place for you to upload your photo as well as tell us a bit about your dog so we can further customize it and really make it special.
Is DOGUE By Gina a magazine?
Nope, we make funny faux magazine covers featuring your fur baby to serve as hilarious decor to hang proudly in your home or office.
Does DOGUE By Gina ship internationally?
Not at this time. Check back soon for an update!
Are items returnable?
Since these are customized, they are not returnable. However, if you receive your package damaged upon arrival, definitely contact us and we will work with you to replace it as timely as possible.
Contact us at firstname.lastname@example.org