Frequently Asked Questions:

How long does it take to receive my order?

Please allow the artist 2-4 business days to complete your custom art work before it gets put into production. Our goal is to ship your order within a week from the moment you purchase, so you can expect your DOGUE By Gina original in about 2 weeks. Rush orders are available upon request (outside of holiday season) for an extra charge. We cannot guarantee a rush order between the months of November and January but we will do our very best to accommodate you.

Is DOGUE or VANITY FUR a real magazine?

No. These are funny products that go for "the magazine look." A faux magazine cover, if you will.

Are other product sizes available?

Custom sizing is available upon request outside of holiday season (November - January).

What are the materials used for the pet portraits?

Custom-molded wood frame from Italy
No glass, acrylic, or other casing
Reflection-free
Light weight
Waterproof
Stands heat up to 120 degrees
Made in the USA
Ready to hang, includes hanger

How can customers share their photo for their custom order?

We made it easy. Once you add your favorite theme to your cart, there is a place for you to upload your photo as well as tell us a bit of other relevant information so we can further customize it and really make it special.

Does DOGUE By Gina ship internationally?

Not at this time. Check back soon for an update!

Are items returnable?

Since these are customized, they are not returnable. However, if you receive your package damaged upon arrival, definitely contact us and we will work with you to replace it free of charge as timely as possible.